what we do
What we can help you with
Security
Regular security scans to protect your website from threats and vulnerabilities.
Website Backups
Scheduled and reliable backups ensure your data is safe that if something goes wrong, your site can be back online in no time.
Plugin Updates
Keeping your plugins up to date for improved functionality and security.
Theme Updates
Ensuring your website theme remains current and fully compatible.
Performance Monitoring
Regular speed tests and optimizations to maintain top website performance.
Content Updates
Changes done with a quick turnaround time — whether it’s copy updates, image swaps, or adjustments to your product inventory.
Reliable Support
Dedicated assistance to address any questions or concerns.
Packages
The below packages are guidelines only and can be customized to meet your specific business requirements.
Basic
Ideal for small websites needing foundational care.
- Website Backups
- Security Monitoring
- Performance Monitoring
- Theme Updates
- Plugin Updates
- Database Cleanup
- Broken Links Inspection
- Reliable Support
Minimum 12-Month Contract
All website maintenance packages are paid in advance.
*Terms and conditions apply.
Premium
Most Popular
For growing businesses looking for maintenance, a few content updates.
- *1 Hour of Content Updates (Includes copy and image changes)
- Website Backups
- Security Monitoring
- Performance Monitoring
- Theme Updates
- Plugin Updates
- Database Cleanup
- Broken Link Inspection
- Monthly Client Report
- Reliable Support
Minimum 12-Month Contract
All website maintenance packages are paid in advance.
*Terms and conditions apply.
E-Commerce
For online stores with product management and advanced content updates.
- *3 Hours of Content Updates (Includes updates to current products, categorization and reorganization of product categories, copy and image changes)
- Website Backups
- Security Monitoring
- Performance Monitoring
- Theme Updates
- Plugin Updates
- Database Cleanup
- Broken Link Inspection
- Monthly Client Report
- Reliable Support
Minimum 12-Month Contract
All website maintenance packages are paid in advance.
*Terms and conditions apply.
Frequently Asked Questions
Why is website maintenance important?
Website maintenance is crucial for keeping your site secure and functional. Regular maintenance protects against security threats and hackers, ensuring your data and customer information remain safe. Backups are essential for restoring your website quickly in case of any unexpected issues. Keeping plugins and themes up to date improves site performance and prevents vulnerabilities. Additionally, maintaining fast loading speeds provides a seamless user experience, while fresh content keeps your audience engaged. Investing in website care ensures your online presence remains professional, secure, and optimized.
Will Brand Web be responsible if my website gets hacked or compromised if I’m not on a website maintenance package?
Brand Web will not be responsible for clients websites that become compromised, hacked, defaced, or infected due to the client not being on a website care package or discontinuing monthly maintenance services.
Does my site need to be down while maintenance is being performed?
No, most maintenance tasks are carried out in the background without affecting the availability of your website. In rare cases where downtime is required, we will notify you in advance and schedule it at a convenient time.
How long will content updates take after I submit a request?
Content updates are typically completed within a quick turnaround time, depending on the complexity of the request. Standard updates are usually handled within 1-3 business days.
Do content update hours roll over if unused?
No, content update hours do not roll over to the next month.
What happens if I require additional updates beyond the included hours?
Any updates beyond the allocated hours will be billed at an hourly rate. You’ll be notified in advance before any additional work is carried out.
How are payments handled?
All packages are paid in advance.
What is the minimum contract period?
our website maintenance packages are based on a 12-month contract to ensure consistent maintenance and support for your website throughout the year.
What if my website goes down or faces technical issues?
Our reliable support ensures prompt attention to any issues within our working hours, 8 am to 5 pm.
Will I receive reports on my website’s health and performance?
Yes, our Premium and E-Commerce packages include monthly client reports outlining the health and performance of your website.